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Call Divert

Diverting your calls to NoMissedCalls

Diverting your landline.

Most landlines have a ‘Call Divert’ feature. You may need to confirm with your phone provider that this feature is enabled on your line. The following call divert instructions apply to the major landline providers:

Call Divert on ALL Calls:

SET CALL DIVERSION: *21* [enter telephone answering number] #
CHECK CALL DIVERSION: *#21#
CANCEL CALL DIVERSION: #21#

Call Divert on No Reply Within 15 Seconds:

SET DIVERSION ON NO REPLY: *61* [telephone answering number] #
CHECK DIVERSION ON NO REPLY: *#61#
CANCEL DIVERSION ON NO REPLY: #61#

Call Divert on Busy:

SET DIVERSION ON BUSY: *67* [telephone answering number] #
CHECK DIVERSION ON BUSY: *#67#
CANCEL DIVERSION ON BUSY: #67#

Call Divert on No Reply and Busy:

SET DIVERSION ON NO REPLY & BUSY: *66* [telephone answering number] #
CHECK DIVERSION ON NO REPLY & BUSY: *#66#
CANCEL DIVERSION ON NO REPLY & BUSY: #66#

Diverting your mobile.

Most mobiles have a ‘Call Forwarding’ feature. The following instructions apply to the major mobile networks:

iPhone users:

  1. Go to the Settings app
  2. Click on “Phone” (about halfway down)
  3. Next go to “Call Forwarding”
  4. Call Forwarding is turned on by moving the button to the right
  5. Next click on “Forward To”
  6. Finally type in the phone number of where you want calls diverted to
  7. When finished, simply tap the back button to save changes

 

Android users:

  1. Tap the phone icon and then tap the Menu icon (three dots)
  2. Choose Settings or Call Settings (dependant on your device)
  3. Some devices may now require you to select “supplementary services” or similar
  4. Tap on Call Forwarding and select the option you want
  5. After choosing your option, enter the number you’d like to forward calls to and press OK
  6. A phone icon with an arrow at the top of your screen confirms call divert is active

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