Answers to common questions.
If your question is not answered below or you would like to discuss your requirements in more detail, please contact us.
We will answer your calls promptly and professionally in your business name and handle them as instructed by you. We can handle all kinds of calls, whether they be simple or complex. Our aim is to act as a seamless extension of your business, supporting you with your calls in whatever way you need.
Yes. You will be allocated a unique telephone number which you can either divert your existing telephone line(s) to or advertise directly. As standard we allocate 020 numbers, but you may choose any UK dialling code you wish – see a list here.
Most telephone providers offer a “Call Divert” option, allowing you to divert your calls to another number either all of the time, when engaged or when unanswered. This is usually very simple to setup and we can assist you with this if required. See common divert options/codes here.
Yes. You can change any aspect of your service with us by calling or emailing us, or via the Client Area. Minor changes are free of charge, but major changes such as company name will incur an admin fee.
Just click here to sign-up and we’ll setup your service sameday, normally within a few hours!