During this challenging time, we want to assure you that we are doing everything we can to maintain an uninterrupted service, while protecting our staff, clients, their business and our business from the effects of Coronavirus.
Staff with a suitable, quiet environment in which to work are now working from home, handling calls and live chats as normal. Modern technology has made this change to the way we work seamless, meaning your customers should not notice any difference whatsoever.
We proactively monitor all communications for quality control purposes to ensure high levels of service are maintained.
We do not anticipate there being any significant change in the service(s) we offer our clients. However, should circumstances change, we shall be sure to communicate this with clients as soon as possible.
If there is anything else we can do to support you and your business, please do not hesitate to contact us and we’ll do our best to accommodate your needs.