Car dealerships are all about ‘the sell’. However, while you’re out on the forecourt to showcase your cars and advising customers on their next car, you’re not answering calls. Often when it comes to buying a car, you have to see the car first. They might even be requesting a test drive.
Keeping on top of enquiries for new and existing customers is important, but so is being out in front of the client. If you’ve not got the time or the payroll to answer calls, perhaps a call answering service is for you. What are the benefits?
More time for your walk-in customers
If you always have to answer the phone, then you’re not out in the forecourt selling cars! A call answering service like No Missed Calls, can pick up calls, take messages, answer questions and book in appointments. Therefore, you can be selling your company front-of-house while someone else is booking in more requests for your services. You can focus on new sales while processing successful ones!
It encourages people to use you again
Having an excellent standard of customer service is essential for businesses hoping to receive more customers. One bad experience can put them off forever. If your phone is always ringing out, or the person on the phone seems rushed, then it doesn’t give a very good impression. Telephone answering service, No Missed Calls are dedicated to being by the phone waiting to be the friendly voice of your company.
Saves money on the payroll
By getting a company to do all the leg work at a low cost, you’re saving the money you would have spent on full-time employees. No need to go through a lengthy recruitment process or train anyone up.
Pay as you go
Finally, you might not need all the services all of the time. You’re probably looking for a bespoke and well-suited plan. Companies such as No Missed Calls can sort out a plan that suits you. Some of our call answering packages are even free. The team will understand what your business needs are, and you will only ever pay for what you use.
Do you still have questions about telephone answering services?
If you want to capture every opportunity, then get in touch with No Missed Calls today, and we can help you find the plan that is best suited to your needs.