Pay-As-You-Go Telephone Answering Services


Telephone Answering Services

We answer your calls how you want, when you want.

Every Contact Counts

Capture every call and seize every opportunity. Gain a competitive edge and win more business.

Pay-As-You-Go Service

No long contracts and simply pay for what you use. Cheaper than employing staff in-house.

Create Lasting Impressions

First impressions count. We'll ensure a positive experience for every caller, every time.

A Team You Can Trust

Skilled and experienced receptionists answering your calls and handling them exactly as you wish.

Work Smarter, Not Harder

Gain more time and freedom to focus on what matters most while we take care of your calls.

Go Live Today!

Sign-up online in minutes and we can start answering your calls today.

With us on your team, you'll never miss another

How It Works

1. Sign-Up Online

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Sign-up in minutes. We just need some basic details along with your call answering instructions for our receptionists.​

2. Receive Welcome Email

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We’ll email you a dedicated phone number. Either divert your calls to this phone number or advertise it directly.​

3. We Answer Your Calls

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Our receptionists will answer in your business name and handle as instructed. We’ll notify you by email and/or SMS.


👆 Our most popular package

Personalised, basic message taking service where we can capture up to 5 pieces of info from your callers. Dedicated phone number with any UK dialling code you wish.

Bespoke Package

£0.75 / minute
  • Customisable call greeting & script
  • Obtain unlimited pieces of info from callers
  • Messages sent by Email
  • Messages sent by SMS
  • Call Transfers
  • Choice of UK dialling codes
  • Monthly management fee of £25
  • One-time setup fee: £35

👆 If you need more flexibility

We can do any kind of call handling on this package like order taking, appointments, customer support and more. Dedicated phone number with any UK dialling code you wish.

Hiring a receptionist



Other answering services



Telephone Answering Reviews

Our business has been using NoMissedCalls for a year now. A very flexible and cost effective service compared to much of the competition.
business customer reviews
The Best Of
We are really pleased with the service. I must admit that I was a little sceptical to start with, but the agents are very professional and the emailed messages to a very high standard.
never miss a call feedback
Turtle Homes
NoMissedCalls have provided a fantastic service. Perfect for us, as we are often out of the office. Very reliable and affordable.
telemarketing feedback
Text Mine
It truly means a lot to have such friendly people handle my calls. I’ve tried a few other providers, (including the dominant one in the market!), but have received the best service from NMC.
no missed calls feedback
Square Antics
NoMissedCalls gives me confidence that if our lines are busy or we’re with clients, our calls will be answered by a friendly ‘real’ person.
telesales feedback
Hunter Bevan
The service at NoMissedCalls has really helped my business. Both my clients and I have been impressed with the friendly, professional service, and I like the competitive prices.
customer feedback
Connections Counselling

Telephone Answering FAQ

What exactly will you do for me?
We will answer your calls promptly and professionally in your business name and handle them as instructed by you. We can handle all kinds of calls, whether they be simple or complex. Our aim is to act as a seamless extension of your business, supporting you with your calls in whatever way you need.
What's the difference between your 2 packages?

We’ve 2 packages; Standard & Bespoke.

Our Standard Package is charged on a per call basis and is designed for basic message taking, such as capturing callers’ name, number and a message and relaying to you via email and/or SMS.

Our Bespoke Package is charged on a per minute basis and is designed for more advanced call handling, such as order taking, appointment booking, customer support and more. We can do any kind of call handling on this package.

How quickly do you answer calls?
We aim to answer all calls within 2-3 rings.
What hours do you operate?

Your calls will be answered by our live receptionists 7 days a week. Unlike many of our competitors, we do not sub-contract any of our call handling.

Will I be given my own dedicated telephone number?

Yes. We will allocate you a unique telephone number with your preferred UK dialling code. You then have 3 options:

1. Use the phone number we give you as your main business number

You can give out your allocated phone number and advertise it directly as you wish.

2. Divert your existing phone number to it

If you already have an existing phone number and don’t want to change it, you can simply divert it to the allocated phone number we gave you so we can answer your calls seamlessly.

3. Port your existing phone number to us

If you already have an existing phone number and don’t want to change it, you can port it to us. See here.

How do I divert my calls to you?

Most telephone providers – including landlines and mobiles – offer a “Call Divert” or “Call Forwarding” option, allowing you to divert/forward your calls to another number either all of the time, when engaged or when unanswered. This is usually very simple to setup and we can assist you with this if required. See instructions here.

How will the receptionists know what to do with calls?

When a call comes in, your company name and call answering instructions appear on screen, allowing our receptionists to handle calls professionally and with confidence.

Can I change the way you handle my calls?

Yes. You can change any aspect of your service with us by calling or emailing us, or via the Client Area. Minor changes are free of charge, but major changes such as company name will incur an admin fee.

What if I no longer require the service and wish to cancel?

The service operates on a simple rolling monthly agreement, so should you wish to cancel, just give us at least 30 days notice prior to renewal by email.

If I cancel, can I continue to use the number you allocated me?

Yes. You can rent the number from us and have calls routed to another number (such as your mobile or landline). Depending on where you point the number to, call forwarding charges will apply. See here.

About Us

The leading Pay-As-You-Go Telephone Answering Service

The Telephone Answering Disruptor

Established in 2010, pioneered the Pay-As-You-Go Telephone Answering Service, earning a reputation as a true disruptor in the industry. Rapidly becoming the trusted voice for thousands of businesses nationwide, our transparent and competitive pricing, coupled with unwavering service quality, set us apart. Clients valued our commitment to fairness, while callers appreciated engaging with our personable and helpful receptionists.

Today, our Telephone Answering Services continue in catering to businesses of diverse types and sizes, seamlessly managing their calls with the same dedication as if we were physically present in their office.

Real People, Real Conversations

At the heart of our Telephone Answering company lies an extraordinary team of virtual receptionists meticulously chosen for their exceptional skills, unwavering work ethic, and proactive attitude. Our carefully curated team is one you would eagerly select for your own workforce. Committed to delivering a professional and courteous Telephone Answering Service, our virtual receptionists ensure that every caller departs with a positive experience.

We take immense pride in our dedication to providing a top-tier Telephone Answering Service to not only our clients but also their valued customers. By choosing to partner with us, you can rest assured that your business calls are entrusted to capable hands.

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